Shipping & Delivery

Shipping Locations

We currently offer shipping to the following countries: New Zealand, Australia, Canada, United States, Singapore

Shipping fee within New Zealand is flat rate. For international shipping, shipping fee is calculated at checkout based on weight of the package.

Processing time

Our current processing time for orders is shown at the top of the website.

Custom & Duties

United States

Any US import duties are calculated and shown at checkout — you'll see product price, shipping and duties listed separately before you pay, so there are no unexpected costs. Your parcel is pre-cleared through NZ Post's system, which means nothing extra is owed on delivery and no customs delays on arrival.

Canada & Singapore

Depending on your country's rules and your order value, local import taxes or duties may apply. These charges are set by your government, collected on arrival, and are the recipient's responsibility.